Sapido BR261c User Manual download pdf (Page 78)

Chapter 6.Q & A

• Where is the XDSL Router installed on the network?

A:In a typical environment, the Router is installed between the XDSL line and

the LAN. Plug the XDSL Router into the XDSL line on the wall and Ethernet

port on the Hub (switch or computer).

• Why does the throughput seem slow?

A:To achieve maximum throughput, verify that your cable doesn’t exceed 100

meter. If you have to do so, we advise you to purchase a bridge to place it in

the middle of the route in order to keep the quality of transmitting signal. Out

of this condition you would better test something else.

◦ Verify network traffic does not exceed 37% of bandwidth.

◦ Check to see that the network does not exceed 10 broadcast messages

per second.

◦ Verify network topology and configuration.

• Why doesn’t BR261c power up?

A:Check if the output voltage is suitable, or check if the power supply is out

of order.

• The Internet browser still cannot find or connect to BR261c after verifying the

IP address and LAN cable, the changes cannot be made, or password is lost.

A:In case BR261c is inaccessible; you can try to restore its factory default

settings. Please press the “Reset” button and keep it pressed for over 7

seconds and the light of STATUS will vanish. The LEDs will flash again when

reset is successful.

• Why does BR261c shut down unexpectedly?

A:Re-plug your power adapter. Then, check the STATUS indicator; if it is off,

the internal flash memory is damaged. For more help, please contact with

your provider.

• What is the default IP address of the router for LAN port?

A:The default IP address is 192.168.1.1 with subnet mask 255.255.255.0

• I don't know my WAN IP.

A:There are two ways to know.

Way 1:Check with your Internet Service Provider.

Way 2:Check the setting screen of BR261c . Click on Status & Log item to

select Network Configuration on the Main Menu. WAN IP is shown

on the WAN interface.

• How can I check whether I have static WAN IP Address?

A:Consult your ISP to confirm the information, or check Network

Configuration in BR261c ’s Main Menu.

• Will the Router allow me to use my own public IPs and Domain, or do I have

to use the IPs provided by the Router?

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Sapido BR261c User Manual Page 78